Mike Ripperger, Bureau Chief
The Telecommunications Bureau performs analysis and provides expert testimony on issues related to telecommunications, including rulemakings and other docketed cases before the Commission. The bureau reviews telecommunications carrier tariff filings, applications for interconnection and certificates of public convenience and necessity, collects inspection and supervision fees, reviews Eligible Telecommunications Carrier (ETC) petitions and filings, oversees inmate operator service providers, and the New Mexico State Rural Universal Service Fund. The bureau is also responsible for overseeing CenturyLink’s Alternative Form of Regulation (AFOR) Plan and mid-size carrier rules for Windstream Communications, including monitoring pricing, quality of service reporting, and infrastructure investment. The bureau monitors and responds to federal telecommunications developments as they affect the State of New Mexico, and assists with telecommunications consumer complaints of all types.