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File a Complaint >> Title Insurance

The NMPRC’s Title Insurance Bureau investigates complaints involving insurance companies and agents. The Bureau cannot act as your lawyer, provide legal advice, or recommend or rate insurance companies. You may consult with a private attorney to explore what private rights of action or other redress options you may have based on the circumstances of your particular case, such as contacting your county’s small claims or municipal court if your inquiry involves a claim dispute.

 

Complete this form by printing clearly and returning it to the address above. A copy of your completed form will be sent to your insurance company or agent to request a written response and information. Upon receipt of this response, the case will be reviewed and if necessary, further investigation will be conducted. You will be notified of the results.

If you prefer to download the complaint form, click here   * designates required field
   
 Customer Contact Information (The name on your bill or account)
* Customer Name: * Phone Number:
* E-Mail Address: May we contact you by email?    Yes   No
Are you represented by an attorney?    Yes  No Have you filed a lawsuit in Court ?    Yes  No
         
Street Address
  * Street: * City:
  * State: * Zip:
         
Insurance Company
* Insurance Company Name: Policy Number:
Is this your insurance company? Yes No State of Purchase
Policy Owner's Name:    
Policy Issue or Effective Date: Current Servicing Agent's Name:
Sales Agent's Name:    
Type of Complaint: Title Insurance Agent Title Insurance Underwriter
  Claim No: Date Loss Occurred or Began:
Underwriter's Name: Underwriter's Phone:
         
Reason for Complaint
  Claim Denial Delays
Policy Cancellation Company Service
  Premium Rate Refusal to Insure Agent Service Other Insurance Company
Other:  
         
Statement of Facts
* Explain the details of your complaint. 

Email copies of any documents you believe will assist us.
Please submit relevant documentation such as copies of the bill(s) in dispute, cancelled checks, copy of your policy, receipts, etc.
If you prefer, you may send additional documentation via email: crd.complaints@state.nm.us or via fax: 505-827-4734
Explain what you feel would be a fair resolution of this matter.

(What do you think the company should
do to make this situation right?)
         
Supporting Documents

To submit relevant documentation such as copies of the bill(s) in dispute, cancelled checks, receipts, etc., please send these via email: crd.complaints@state.nm.us or via fax: 505-827-4734. Please reference your last name on the documentation sent.

The information provided on and with this form is true and correct to the best of my knowledge and belief. I am enclosing copies of any correspondence or other documentation in my possession that may be of assistance. I fully understand that a copy of this form and any or all of the enclosed information may be forward to the involved insurance company or agent. I also understand that the facts relating to this matter will become a matter of public record pursuant to New Mexico law once my filed is closed.

   


If you do not receive this page, and instead encounter an error page, please read it carefully, go back on your browser, correct your submission, and resubmit. If you have any questions, whatsoever, please contact us here.

 

 

 

 

 

 


 
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