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File a Complaint >> Transportation

* Please note that in the event that your complaint is not resolved informally, the documentation and information submitted informally may be used in a formal complaint.

The Consumer Relations Division assists consumers with complaints against motor carriers. The Division does not act as a private attorney for citizens.

Specifically, the Division will investigate and review your concern to determine if there are any violations of the New Mexico Statutes, Motor Carriers Safety Act, or Public Regulation Commission Motor Transportation Rules.

If you prefer to download the complaint form, click here

* designates required field

Required fields must be filled to submit form:

if you do not have email please enter

phone can be work, mobile, home or message phone

 Customer Contact Information (The name on your bill or account)
* Customer Name: * Phone Number:
* E-Mail Address:    
Street Address
* Street: * City:
* State: * Zip:
Complaint is Against
Name of Company:  
Wrecker (Tow) Service Bingo Van Tour & Sightseeing
Household Goods Mover Limousine Taxi
Railroad Shuttle Ambulance
Nature of Complaint
* Explain the details of your complaint. 

Please include dates, times, and all details relating to the
Please submit relevant documentation such as copies of the bill(s) in dispute, cancelled checks, copy of your policy, receipts, etc.
PLEASE NOTE that .zip files are not permitted. Also please avoid poor langauge (curse words) in your complaint because the system will not allow those to be sent.
If you prefer, you may send additional documentation via email: or via fax: 505-827-4463
Explain what you feel would be a fair resolution of this matter.

(What do you think the company should
do to make this situation right?)
Supporting Documents

The information provided on and with this form is true and correct to the best of my knowledge and belief. I am enclosing copies of any correspondence or other documentation in my possession that may be of assistance. I fully understand that a copy of this form and any or all of the enclosed information may be forward to the involved insurance company or agent. I also understand that the facts relating to this matter will become a matter of public record pursuant to New Mexico law once my filed is closed.


It is very important to make sure that we receive your submission properly.  When your form submission is completed correctly, you will receive a page with your form submission information.

If you do not receive this page, and instead encounter an error page, please read it carefully, go back on your browser, correct your submission, and resubmit. If you have any questions, whatsoever, please contact us here.







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